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Online Support Center


Technical Support

Our technical support team makes sure that everything runs smoothly for our online classes. Technical Support troubleshoots any technical problems you might encounter with your my.byuh and Canvas accounts. We also offer resources to help you troubleshoot problems on your own through our Student Help Center. If you have forgotten your password and need to reset it, please email your full name along with your 7-digit ID number to onlinelearning@byuh.edu. requesting a password reset. Alternatively you can call (808) 675-3853 to request a password reset, please make sure you have your 7-digit ID number on hand before you call.

Academic Advising

The online department offers academic advising for all distance learning students. For assistance with course selection, program requirements, general education questionscontact onlinelearningadvisor@byuh.edu.